Payments on Celsius Crypto Casino

Use the cashier in your account area to choose a payment method, make a deposit, and request a withdrawal.

For any transaction, rely on your transaction history to confirm whether it is pending, processing, completed, or declined.

If a payment is delayed or rejected, record the amount, currency, time, and method, save screenshots, and contact support at [email protected].

Supported Payment Methods In The Cashier

If a deposit is tied to an offer, read the bonus terms on our bonus terms page before you confirm the payment.

• Cryptocurrencies for deposits and withdrawals, depending on availability in your account.
• Card payments, which may be processed through third-party payment processors.
• Digital wallets and prepaid options, where available for your account.
• Bank transfers, depending on region and banking support.
• Crypto purchase partners shown in the cashier for converting fiat to crypto.

Deposit Checklist Before You Confirm

If your deposit uses a code, verify the format and entry place on the promo code page so it applies correctly.

• Confirm you selected the correct currency and, for crypto, the correct network for that currency.
• Check the deposit amount carefully before you submit, especially if an offer requires a minimum amount.
• For card and bank methods, expect that a payment provider or your bank may perform extra checks.
• Keep a screenshot of the confirmation screen or status message after you submit the deposit.
• Wait for the transaction history to update before you retry, so you do not create duplicates.
• If you use a third-party processor, follow any on-screen instructions shown during the deposit flow.

Crypto Deposits: Network And Address Safety

• Match the selected network to the receiving address format before you send any funds.
• Use the exact wallet address shown in your cashier, and re-check the first and last characters.
• Send a small test amount first if you are unsure about the network or address.
• Do not re-send or “top up” until your transaction history reflects the current deposit status.
• If your wallet requires a memo or tag for a transfer, ensure you include it when it is provided.
• Keep the transaction hash and the time of transfer in case support requests proof.

Card, Bank, And E-Wallet Payments: What To Expect

• A card deposit can be declined by the issuer for security, limits, or compliance reasons.
• Some methods are processed through third-party payment processors, which can add extra checks.
• Bank transfers may take longer due to banking hours and intermediary processing.
• Wallet and prepaid methods can have their own limits that differ from your account limits.
• If a payment fails, confirm your account details match the payment source details before retrying.
• When a method is not shown in your cashier, it may not be available for your region or account.

Withdrawals: Rules Before We Can Pay Out

For the full wording behind these limits and checks, review our payment rules in the legal section of the site.

• The minimum withdrawal amount is stated as EUR 10 (or equivalent).
• Withdrawals are subject to a minimum 3x turnover of the deposit.
• Monthly withdrawal limits are stated as EUR 10,000, or EUR 5,000 if the balance is at least 10x total deposits.
• Withdrawals are generally made to the original payment method; exceptions may require extra checks.
• Use your transaction history to confirm whether a withdrawal is processing before you submit another request.

Withdrawal Method And Verification Checks

If you are asked for documents, follow the verification steps and upload files from your account area.

• Before withdrawals, the site may request photo ID, address confirmation, a selfie, or a verification call.
• Verification checks can also be requested at any time during account use.
• Prepare clear, readable images where all corners are visible and details match your account profile.
• Use the same account details consistently to avoid mismatches between payment sources and profile data.
• If a method change is required, be prepared for additional checks before payouts are approved.
• After submitting documents, rely on account notices for status updates and follow-ups.

Fees And Charges You Should Know

• In most cases, the site absorbs transaction fees for deposits, but your bank may charge its own fees.
• Inactivity can trigger an account fee after a stated period of no activity.
• Chargebacks, denials, or reversals can trigger an administration fee as stated in the terms.
• Third-party processors or wallet providers may apply fees outside the site’s control.

Common Payment Situations: What To Check First

1. Deposit stays “Pending”: check your transaction history status and, for crypto, wait for network confirmations before retrying.
2. Card payment is “Declined”: confirm your bank did not block the transaction and verify you did not change method details mid-flow.
3. Crypto sent but not credited: confirm the network and address match what the cashier displayed, then keep the transaction hash for support.
4. Withdrawal remains “Processing”: avoid duplicate requests and verify you meet minimum withdrawal and turnover requirements.
5. Withdrawal blocked by verification: check account notices for document requests and submit clear files that match your profile details.
6. Deposit credited but promo not attached: confirm the deposit matched the offer requirements and that any code was entered during the deposit step.

FAQ

What payment methods are available?

Available methods are shown in your cashier and can include crypto, cards, wallets, bank transfers, and listed crypto purchase partners, depending on your account.

Why was my card deposit declined?

Declines can come from issuer checks, limits, or third-party processing rules, so verify your bank approval and the method details you selected during deposit.

How do I choose the right network?

Match the network you select to the receiving address format shown in the cashier before you send, because a mismatch can prevent crediting.

Do you charge deposit fees?

In most cases, deposit transaction fees are absorbed, but your bank or provider may still apply fees outside the site.

What is the minimum withdrawal amount?

The minimum withdrawal amount is stated as EUR 10 or the equivalent in your chosen currency.

Why is my withdrawal still processing?

Processing can relate to turnover requirements, method checks, monthly limits, or verification requests shown in your account notices.

Can I withdraw to a different method?

Withdrawals are generally made to the original payment method, and exceptions may require extra checks before approval.

When do you require verification?

Verification can be requested before withdrawals or at any time, and may include ID, address confirmation, a selfie, or a verification call.

What documents can be requested for payouts?

The site may request photo ID, proof of address, a selfie, and in some cases a verification call before processing a withdrawal.

What should I do if funds are missing?

Check transaction history first, then prepare the time, amount, currency, method, and any crypto transaction hash before contacting support.

Can I cancel a withdrawal request?

If your account shows a pending request, follow the options available in your account area or contact support with the withdrawal details.

How do I check deposit and payout status?

Use your transaction history in the account area to confirm whether a deposit or withdrawal is pending, processing, completed, or declined.